Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
We’re looking for a Senior Business Analyst to serve as the bridge between business users and our application development team. This role will define and test tech solutions, support process improvements, and ensure systems meet business needs. You’ll also assist with data audits, user support, and operational readiness, especially during annual renewals.
Application Development
Act as a liaison between user groups and the application development team.
Collaborate with users to refine processes and develop programming specifications for creating or modifying technology applications that support the business.
Conduct testing of development team outputs to ensure code meets specifications, performs the intended business functions, and properly handles exceptions.
Develop and maintain Standard Operating Procedures (SOPs) and deliver training on new or existing technology applications.
Operations Support
Provide technology support through ongoing testing and data audits, with a primary focus on preparation for and execution during the annual renewal process.
Respond to client and user inquiries related to benefits data.
Process documentation and development
Writing application development specifications
Testing modifications to existing or new applications
SOP documentation
Microsoft Excel
Microsoft Office Suite
Must be comfortable working in a fully remote environment, including:
Communicating effectively through remote channels
Using remote collaboration tools
Engaging in virtual team interaction and development
Preferred :
SQL / SQL Server Management Studio
Experience with benefits administration or benefits underwriting
Familiarity with software development project tools (e.g., Azure DevOps)
Understanding of Agile methodology
#LI-KF1
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Other benefits include:
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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